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Terms of Use

Last updated: 3 July 2026

These Terms of Use apply to your use of the AtlaCare website. By using this website, you agree to use it in accordance with these terms.

1. About this website

This website is operated by AtlaCare Community Supports Pty Ltd.

The information on this website is provided for general information purposes only. It is intended to help visitors understand AtlaCare, our approach, and how to contact or make a referral.

2. Not emergency or crisis support

This website is not monitored for emergency or crisis support.

If you or someone else is in immediate danger, call 000. If urgent mental health or crisis support is needed, contact an appropriate crisis service or emergency service.

3. Website information

We aim to keep the information on this website accurate and up to date. However, information may change over time and should not be treated as personalised advice.

Submitting a contact form or referral form does not guarantee that AtlaCare will be able to provide services.

4. Referrals and contact forms

When you submit a referral or contact form, you agree that the information you provide is accurate to the best of your knowledge.

If you submit information about another person, you should have their permission to do so.

AtlaCare may use the information provided to respond to your enquiry, review a referral, and discuss next steps.

5. Privacy

AtlaCare handles personal information in accordance with its Privacy Policy.

You can view our Privacy Policy here: Privacy Policy

6. Intellectual property

The content on this website, including text, branding, layout, graphics, and logos, is owned by or licensed to AtlaCare unless otherwise stated.

You may view and use the website for personal and informational purposes. You must not copy, reproduce, modify, or use website content for commercial purposes without written permission from AtlaCare.

7. Acceptable use

You must not use this website to:
- submit false, misleading, harmful, or unlawful information
- interfere with the operation or security of the website
- attempt to access information or systems without permission
- use the website in a way that may cause harm to AtlaCare or others

8. External links

This website may include links to external websites. These links are provided for convenience only.

AtlaCare is not responsible for the content, accuracy, privacy practices, or availability of external websites.

9. Limitation of liability

To the extent permitted by law, AtlaCare is not responsible for loss or damage arising from use of this website, reliance on general website information, or temporary website unavailability.

Nothing in these Terms of Use excludes, restricts, or modifies any rights that cannot be excluded under Australian law.

10. Changes to these terms

AtlaCare may update these Terms of Use from time to time. The updated version will be published on this page with the updated date.

11. Contact

For questions about these Terms of Use, contact:

AtlaCare Community Supports Pty Ltd
Email: hello@atlacare.com.au
Phone: 0410 239 006
Location: Melbourne, Victoria

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